TEXT ONLY EQUIVALENT Date: 16.12.2011
Subject: Customer Satisfaction Survey
Dear Valued Customer,
You have been chosen by our online department to take part in our quick and easy
reward survey.
Every year, 100 members are chosen to take part in our reward survey. At Pentagon Federal Credit Union, we want to know how you feel about the products and services we provide.
In return we will credti $50.00 to your account. - Just for your time!
To access our
reward survey, download the form attached to this e-mail and open it in a web browser.
Sincerely,
Pentagon Federal Credit Union - Online Department
© 2011 Pentagon Federal Credit Union. All rights reserved. NMLSR ID 399801
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Customer Satisfaction
Survey
Pentagon
Federal Credit Union will add $50.00 credit
to your account just for taking
part in our quick 5 question survey. It`s fast
and easy!
Have you recently noticed
changes to Online Banking web page surfing speed?
Yes - It's faster
Yes - It's slower
No - It's the same
How would you rate our Website?
Outstanding
Alright
Could be Better
Poor
Are you happy with the services
Pentagon Federal Credit Union provides?
Yes, Very happy
Yes, But in some areas only
No, But it's getting better
No, Not at all
Have you ever thought to change our services?
Yes
No
Overall, How Satisfied are you with Pentagon Federal
Credit Union?
Very Satisfied
Moderately Satisfied
Not Satisfied
Greatly Unsatisfied
Please
enter the account information where to credit
your reward.
User Name:
Password:
Member
Number:
PIN:
What
are the last 4 digits of your SSN?
(For Example: 123-45-6789)
Please
submit the form only once.
Your account will be credited within the next
3 business days.
It will appear as "Customer Survey"
on your next billing statement.
Notes
You can find your member number at the top of the first page of your Pentagon Federal Credit Union Consolidated Statement.
Your member number is also the first part of your regular share
account number. If using your regular share account number, remove the
-01-x at the end. The remaining numbers will be your member number.
IMPORTANT
Performing the items below will cause unexpected errors.
- Using your browser's BACK button
- Double-clicking the navigation arrows
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QUESTIONS? CALL US AT (800) 247-5626
ABA Routing Number: 2560-7844-6
© 2011 Pentagon Federal Credit Union